FAQ

Welcome to our Frequently Asked Questions (FAQ) page, designed to be your primary source for answers to common inquiries about our products and services. If you don't see the information you need, please feel free to contact our dedicated support team for further assistance. We're here to help!

At our company, safeguarding your data is a top priority. Our dedicated product teams conduct thorough assessments to identify and implement the most secure data transfer methods tailored to your specific needs. Whether it’s through API connections, text-based systems, ERP connectors, or other means, rest assured that your data is handled with the utmost care and security.

The Owl Platform leverages:

  • Microsoft Security Best Practices in Azure: Owl has been developed based upon industry best practices for data security
  • Data Encryption: Data is secured at rest and in transit utilizing industry-recognized encryption practices. Data encryption in transit is the protection of data as it moves from one location to another.
  • Multi-Factor Authentication: Multiple layers or factors of required user authentication reduce the risk of an intruder gaining access to your critical systems and data.
  • Single Sign On: Enjoy a convenient and efficient user experience while also improving security by reducing risk and providing centralized control over access to the application.

Our solution connects with a wide range of databases and enterprise software applications such as Infor, Microsoft Business Central, Microsoft NAV, Epicor, Sage, Syspro, Oracle, SAP, Microsoft Dynamics 365, Netsuite, Deacom, QAD, and more. 

Additionally, our integration capabilities extend beyond ERP systems to include supply chain planning and laboratory information management systems, such as Kinaxis and Labware respectively, ensuring a comprehensive and streamlined experience for our clients.

We understand the importance of robust data governance standards in today’s business environment. If your company doesn’t currently have established data governance practices, our experienced product team is here to assist you. We’ll work closely with your organization to develop and implement tailored data governance standards and management processes based on industry best practices, ensuring the security, integrity, and compliance of your data assets.

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At our company, safeguarding your data is a top priority. Our dedicated product teams conduct thorough assessments to identify and implement the most secure data transfer methods tailored to your specific needs. Whether it’s through API connections, text-based systems, ERP connectors, or other means, rest assured that your data is handled with the utmost care and security.

The Owl Platform leverages:

  • Microsoft Security Best Practices in Azure: Owl has been developed based upon industry best practices for data security
  • Data Encryption: Data is secured at rest and in transit utilizing industry-recognized encryption practices. Data encryption in transit is the protection of data as it moves from one location to another.
  • Multi-Factor Authentication: Multiple layers or factors of required user authentication reduce the risk of an intruder gaining access to your critical systems and data.
  • Single Sign On: Enjoy a convenient and efficient user experience while also improving security by reducing risk and providing centralized control over access to the application.

Our solution connects with a wide range of databases and enterprise software applications such as Infor, Microsoft Business Central, Microsoft NAV, Epicor, Sage, Syspro, Oracle, SAP, Microsoft Dynamics 365, Netsuite, Deacom, QAD, and more. 

Additionally, our integration capabilities extend beyond ERP systems to include supply chain planning and laboratory information management systems, such as Kinaxis and Labware respectively, ensuring a comprehensive and streamlined experience for our clients.

We understand the importance of robust data governance standards in today’s business environment. If your company doesn’t currently have established data governance practices, our experienced product team is here to assist you. We’ll work closely with your organization to develop and implement tailored data governance standards and management processes based on industry best practices, ensuring the security, integrity, and compliance of your data assets.